Monitor customer claim and solve a market problem
Be window to receive claim information from the customer and share this information to concern Dept and cooperate to investigate the root cause, countermeasure
Promote investigation to find route cause, take action and expand to a similar problem for preventive action
The worst shipment model and part group analysis from data and propose quality issues for improvement
Visit & Check the actual situation/ error at customer's place
Return part analysis to solve customer problem claim
Male, Bachelor's degree or higher in Engineering of Electric, Electronic, Mechanical or relevant fields
Have at least 2 years of experience in quality control or related field
Good command of English written and spoken (TOEIC from 405 upwards)
Have Microsoft Office skill ( Word, Excel & Powerpoint )
Understand well PDCA concept and QC tools such as 7 QC tools, QC story
Good at analyzing & do report
Have various relevant skills:
- Good communication, friendly, outgoing, adaptability, cooperative
- Good problem solving and analytical skills
- Sociable, logical thinking
- High responsibility and teamwork skill